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Please read these
Terms of Business thoroughly. Any work carried out by Angel
Digital is based on the understanding that these Terms are
understood and accepted by the customer.
The placing of an order implies acceptance of these terms
and conditions. Work should be accompanied by an official
order form or purchase order and signed by an authorised person.
Verbal instructions are accepted on the basis that Angel Digital
will not be held responsible for any error that may arise.
Angel Digital shall be entitled to sub-contract any service
it agrees to perform.
An order and the acceptance of a quotation must be accompanied
by sufficient information to enable Angel Digital to fulfil
the order and both parties must agree any modifications in
advance. Angel Digital must have the fullest details of a
request to ensure an accurate quotation. Subsequent variation
to the specification contained within a description can render
the quotation void.
Angel Digital reserves the right to alter prices without notice.
Work carried out, whether preliminary, experimentally or otherwise,
at the customer's request, will be charged accordingly.
Angel Digital services can only apply where the files from
the customer are 'print ready'. 'Print ready' means that the
files do not require any modification or manipulation by Angel
Digital. Any modification or manipulation by Angel Digital
to complete a job will be charged at £50.00 per hour
with a minimum charge of £10.00.
Delivery to the customer will be by the most affordable means
for that item and this charge is payable by the customer.
Delivery will be by one of the following means: Royal Mail,
Parcel Force or courier. Angel Digital cannot guarantee delivery
times or dates due to circumstances beyond our control.
Angel Digital takes into account, wherever technically possible,
requests regarding colour balance. However, without special
instruction or colour sample guide, reproduction of colour
will be deemed faithful at the discretion of Angel Digital.
Unless clearly specified, printing compositions will be at
the discretion of Angel Digital whose decision will be final.
All stated print and trim sizes are nominal and Angel Digital
will accept no liability for minor variations in size.
While every care and precaution against loss or damage to
originals or articles entrusted to Angel Digital will be taken,
liability for loss or damage shall be limited to the invoice
value of the reproduction element of that particular original
or article. Where such value is considered insufficient, written
notice must be given to Angel Digital so that insurance may
be arranged on any one specific original, the cost of which
will be passed on to the customer.
Without prejudice to other remedies, Angel Digital shall in
respect of all unpaid debts due from the customer, retain
title to the goods until such debts are paid. In the event
of a customer being unable to pay debts, Angel Digital may
recover the goods which are it property by virtue of this
clause by means it deems necessary.
Angel Digital shall not be required to print any matter, which
in its opinion is or may be of an illegal, immoral or libellous
nature. Angel Digital shall be indemnified by the customer
in respect of any claims, costs and expenses arising out of
any libellous matter printed for the customer or any infringement
of trade marks, copyright, patent or design.
It is the responsibility of the customer to ensure that all
material presented for photography, printing, copying, duplicating
or any other form of reproduction is free from any third party
claims for breach of copyright or license.
A request may be cancelled after work has been commenced provided
all costs incurred up to the time of cancellation are paid.
Where no other terms have been specified, Angel Digital's
terms of payment regarding established credit accounts are
payable in full within 30 days of the date of the invoice.
In the case of new business, the terms are strictly payment
on delivery until an account has been established. This will
only be arranged at the discretion of Angel Digital.
Angel Digital reserves the right to add five percent per week
to overdue accounts.
Public customers are required to send a cheque for the full
amount prior to any work being carried out by Angel Digital.
Angel Digital are not responsible for the care and handling
of any canvas prints once received by the customer. Angel
Digital are not liable for damage caused by third parties.
Angel Digital do not add any protective laquer or covering
to canvas prints and if required such protection must be carried
out by the customer at the discretion and risk of the customer.
Life expectancy and performance of any canvas printing is
based on manufacturers and suppliers claims. Angel Digital
are not liable for any deviation in quality or consistency
of printed images and media. Angel Digital reserves the right
to change media suppliers at any time and does not guarantee
consistency of media quality.
Due to the nature of inkjet printing on canvas material, 'cracking'
may appear where the image is continued around the stretch
frame as an image wrap. Angel Digital
will not accept 'cracking' as the sole reason for a canvas
return.
Any complaint regarding a print must be logged with Angel
Digital within 24 hours of receiving the delivery and it is
at the discretion of Angel Digital to name compensatory terms
where Angel Digital feels that it is applicable.
Angel Digital will return original photographs to customers.
Errors and omissions excepted.
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